Senior manager, Department of Implementation and Maintenance of Information Systems

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Position:

Senior manager, Department of Implementation and Maintenance of Information Systems, «Nazarbayev University Library and IT Services» PE

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Main functions of the department:

−   launch and introduction of new information systems and integrated hardware and software into IT infrastructure of Nazarbayev University and its subsidiaries (NU);

−   technical support and maintenance of regular, uninterrupted functioning of NU information systems and services

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Main position functions:

−   IT teams management implementing and supporting information systems in the context of IT projects;

−   IT project management;

−   regulatory, operational and technical document development;

−   registration of errors, comments and proposals in the bug tracking system, as well as bug solution within the competence;

−   consulting and methodological assistance within the competence;

−   administering of system and application software of information systems;

−   data backup and recovery in case of accident;

−   keeping operation logs of information systems (failure logs, comment logs, etc.)

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Education:

higher education in IT specialties

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Professional experience:

not less than 4 years of work experience in IT support, as well as experience in implementing infrastructure solutions and project management (at least 2 large project)

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Professional knowledge and personal characteristics:

−   knowledge of functioning principles and technical characteristics of hardware and software;

−   knowledge of existing standards, technical conditions and rules of writing technical documents;

−   skills in design and harmonization of regulatory documents (position descriptions, regulations, rules, etc.);

−   knowledge of fundamentals in organizing working process and its management;

−   knowledge of the fundamentals of labor legislation;

−   knowledge of EAI principles (Enterprise Application Integration) using system bus, integration adapters and web services;

−   knowledge of basic transfer protocols and data exchange;

−   knowledge of national and international IT standards;

−   knowledge and ability to apply notations of business-process description and formalization of software requirements;

−   skills in Oracle, MSSQL Server, PostgreSQL or MySQL DBMS;

−   advanced user of Linux and MS Windows operating systems;

−   knowledge of principles of development and maintenance of information systems;

−   knowledge of software products line-up of primary vendors (Oracle, IBM, Microsoft);

−   skills in team leading, human resources planning and task assignment;

−   skills in IT project management;

−   advanced user of office applications;

−   knowledge of ITSM principles;

−   communication skills, leadership skills and productive team collaboration, initiative, flexible (adaptive) way of thinking

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Language skills:

Kazakh, Russian and English (Intermediate and above)

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Deadline:

until the selection of suitable candidates