Manager of Patron Services of Library Directorate of «Nazarbayev University Library and IT Services» private entity




Manager of Patron Services of Library Directorate of «Nazarbayev University Library and IT Services» private entity


Key and functional tasks of the department

Performing library-information services for patrons;

Maintaining the safety and integrity of library collections; 

Working on increasing information literacy of library patrons;

Researching new methods and technologies used in local and foreign academic libraries and implementing them into practice;

Collaborating with Nazarbayev University faculty.


Duties and Responsibilities

1) Organizing efficient reference services for students, faculty and staff of the University in the reading room according to flexible schedule;

2) Researching and staying tuned to patrons’ informational needs,  analyzing the effectiveness of the library collections use and the textbooks provision for the students;

3) Planning and providing course on information literacy;

4) Collaborating with faculty of Schools in collection development and other issues, acting as a subject librarian;

5) Organizing events and thematic book exhibitions;  

6) Participation as an instructor in workshops on translations of advanced experience in librarianship; 

7) Timely and qualitative execution of other orders of the Entity management within the framework of their duties and powers.



·    MLIS (Master of Library and Information Science) from accredited programs of the North America, Canada, Europe, South –East Asia universities;

·     Or higher education in library  (MLIS equivalency for individuals, out of the “international recruitment” category) and/or internship/academic year in a library program from international universities or higher education in Humanities (for individuals out of the “international recruitment” category);


Work experience



·    At least 1 year of experience in librarianship;

·    Have published articles;

·    A broad general cultural background;

·    Knowledge of contemporary sources of print and electronic information, organization and management of information;

·    Skills in conducting trainings and seminars on information literacy and critical thinking for faculty members and students.


Skills and Abilities Required

Personal qualities: Adaptability of thinking, communicability, leadership skills, initiative, teamwork skills, analytical and pedagogical skills.



Knowledge of Kazakh and Russian languages.

For individuals, out of the “international recruitment” category – English with IELTS minimum 6.0 / TOEFL minimum 79-93 (certificate validity interval does not matter) or Diploma/University Certificate with English as a language of instruction.



Prior to the selection of the right candidate.