Consultant of the Department of technical support of IT infrastructure, IT Medical service Directorate



Job title:

Consultant of the Department of technical support of IT infrastructure, IT Medical service Directorate, Private Entity «Nazarbayev University Library and IT Services»


Key functional responsibilities

Organizing complex of activities aimed at providing exploitation of software hardware, service, and telecommunications equipment, smooth functioning of information systems of the Client.


Key job responsibilities

Reception and registration of user requests;

Timely escalation of incoming requests by structural units;

Creation of reports on user requests and provision it to heads of structural units;

Preparing new workplaces, primary application and system software installation;

Implementing movement of users workstation;

Servicing Print Devices;

Prompt and advisory service that requires visiting users;

Diagnostic and minor repair of PC and peripheral equipment, changing consumable products to PC and print devices;

Participation on trial operation of information systems and user training.



Higher technical education in the field of information technologies. Possession of international certificates in branches will be advantage.


Desired professional experience (duration, sphere, other)

Work experience in the field of IT not less than 2 years.


Desired expertise and personal qualities

Expertise in office applications on the level of advanced user;

Skills of installing applied software;

In depth knowledge of modern operation systems – MacOS, Linux, Windows;

Skills of setting up peripheral equipment – installing drivers, using printers and so on.

Knowledge of operating principles and  specific design features of modern print devices;

Skills of diagnostics and repair of stationary PC  and laptops;

Knowledge of LAN framework;

Experience of working with VoIP equipment;

Knowledge of personal computer architecture;

Welcomed skills to work with 1C: Enterprise, Adobe Photoshop, CorelDraw, Adobe Macromedia Flash, MS SQL knowledge.


Proficiency in languages

Knowledge of State, English (intermediate) and Russian languages.


Final date of CV submission::