Ali Turkyilmaz is an Associate Professor at the Master of Engineering Management Program and Civil and Environmental Engineering Department at NU. His research and teaching area include production and service systems management, quality management, lean six sigma, new product and service development, data analysis, and decision support systems. He has taught courses at Industrial Engineering and Engineering Management programs in various countries and supervised many graduate thesis projects.
Dr. Turkyilmaz has served as an editorial board member of 8 journals, including Industrial Management and Data Systems, International Journal of Management and Enterprise Development (IJMED), International Journal of Supply Chain Management, and International Journal of Services and Standards. He is the author of more than 70 publications in various journals and conference proceedings. He has received the Emerald’s Outstanding Paper Award in 2012 and the best paper award of IMDA, International Management Development Association, in 2005.
Besides his academic activities, he also has broad industry experience as a consultant and project coordinator. He holds certifications as ISO 9001 lead auditor, occupational health and safety trainer, and consultant for business companies, SMEs in particular.
Karaca, F., Camci, F., Turkyilmaz, A., 2018 In : International Journal of Management and Enterprise Development. 17, 3, p. 244-266
A causal analytic approach to student satisfaction index modeling
Turkyilmaz, A., Temizer, L., Oztekin, A., 2016 In : Annals of Operations Research. p. 1-21
Measuring the performance efficiency of Turkish electrical machinery manufacturing SMEs with frontier method
Bulak, M., Turkyilmaz, A., Satir, M., Shoaib, M., Shahbaz, M., 2016 In : Benchmarking. 23, 7, p. 2004-2026
The Influence of Knowledge Management on Financial and Non-Financial Performance
Oztekin, A., Delen, D., Zaim, H., Turkyilmaz, A., Zaim, S., 2015 In : Journal of Information and Knowledge Management. 14, 2,
Assessment of TQM Practices as a part of supply chain management in healthcare institutions
Turkyilmaz, A., Bulak, M., Zaim, S., 2015 In : International Journal of Supply Chain Management. 4, 4, p. 1-9
Performance assessment of manufacturing SMEs: A frontier approach
Bulak, M., Turkyilmaz, A., 2014 In : Industrial Management and Data Systems. 114, 5, p. 797-816
A machine learning-based usability evaluation method for eLearning systems
Oztekin, A., Delen, D., Turkyilmaz, A., Zaim, S., 2013 In : Decision Support Systems. 56, 1, p. 63-73
Universal structure modeling approach to customer satisfaction index
Turkyilmaz, A., Oztekin, A., Zaim, S., Fahrettin Demirel, O., 2013 In : Industrial Management and Data Systems. 113, 7, p. 932-949
Measuring the efficiency of customer satisfaction and loyalty for mobile phone brands with DEA
Bayraktar, E., Tatoglu, E., Turkyilmaz, A., Delen, D., Zaim, S., 2012 In : Expert Systems with Applications. 39, 1, p. 99-106
Development of a fuzzy ANP based SWOT analysis for the airline industry in Turkey
Sevkli, M., Oztekin, A., Uysal, O., Torlak, G., Turkyilmaz, A., Delen, D., 2012 In : Expert Systems with Applications. 39, 1, p. 14-24
Maintenance strategy selection using AHP and ANP algorithms: A case study
Zaim, S., Turkyílmaz, A., Acar, M., Al-Turki, U., Demirel, O., 2012 In : Journal of Quality in Maintenance Engineering. 18, 1, p. 16-29
Empirical study of public sector employee loyalty and satisfaction
Turkyilmaz, A., Akman, G., Ozkan, C., Pastuszak, Z., 2011 In : Industrial Management and Data Systems. 111, 5, p. 675-696
An application of fuzzy TOPSIS method for supplier selection
Sevkli, M., Zaim, S., Turkyilmaz, A., Satir, M., 2010 2010 IEEE World Congress on Computational Intelligence, WCCI 2010.
Measuring and evaluating efficiency of hospitals through total quality management: A multi-criteria data envelopment analysis model
Zaim, S., Bayyurt, N., Turkyilmaz, A., Solakoglu, N., Zaim, H., 2007 In : Journal of Transnational Management. 12, 4, p. 77-97
Development of a customer satisfaction index model: An application to the Turkish mobile phone sector
Türkyilmaz, A., Özkan, C., 2007 In : Industrial Management and Data Systems. 107, 5, p. 672-687